Read What Your Neighbors Are Saying About Roof Masters
We think we do a great job for our customers. But don’t take our word for it — read what actual customers have to say about their experience with Roof Masters.
Well Covered By RoofMasters
JimKretz - Cabin John, MD
We were surprised by our new home owners insurance company when the told us our roof must be replaced by June or they would not renew coverage. We got estimates from five different contractors. We selected RoofMasters not because they were the least expensive -- they weren't-- but because the seemed the most professional. RoofMaster's estimator was the only one of the five that went up on the roof, took measurements, observed pitches, took photos, etc. Unlike the other four, Jack was the only one who seemed to know roofing, inside and out, and could explain it to us. Because ours was a sizable roof, they sent a nine person crew to make sure it would be complete in one day. Not only did they spread tarps out all over the exterior of the house and grounds to catch debris, they several times raked up the area with huge magnets to insure no loose nails were left behind. It was a NOISY business and I'm glad we boarded our dog for the day. We voiced a concern regarding the finished job, Howard Rittenberg, one of the owners came out to chat with us and was immensely helpful and concerned that we be completely satisfied, which we certainly are. Without hesitation, we whole heartily recommend RoofMasters.
Great experience, fantastic results!
Brent - Rockville, MD
My wife and I bought our first home in November of 2018 in Rockville MD, while it was everything we wanted, the roof was getting up in age and would need to be replaced sooner rather than later. We contacted a number of roof companies in the area and right from the start Roof Masters stood out. Most calls to the companies went unanswered, and messages weren't returned. Even though Roof Masters was extremely busy like the rest of the companies, they were quick to respond to my initial inquiry, and were happy to set up an appointment for an appraisal. Even though the initial appointment was weeks out from my inquiry, they set a clear date and followed through. The team at Roof Masters is top notch, Howard (one of the owners) handled the appraisal and proposal, Kenny the project manager who led the installation team, and Joe Jr who took care of the final walk through. All were a pleasure to work with, courteous, professional, and polite. They did a great job of communication every step of the way. Installation was a breeze, no surprise damage or unforeseen issues. We have an amazing roof, installed by an amazing company, with an outstanding warranty, all for a very competitive price. My wife and I couldn't be happier with our new roof. Thank you Roof Masters!
Great crew and superior customer service !
Joel - Bowie, MD
Joe, Jr was outstanding and took the time to make sure I was happy with everything that was being done and answered all of my questions.
Excellent Service and Work from Beginning to End
Alice - Ellicott City, MD
Great explanation of services and warranties by Jack -- Great price especially with a 50 year transferrable warranty on EVERYTHING -- Great Customer Service throughout -- especially by the Project Manager Joe. All of the roofers were courteous, professional, and worked hard thoughout the day. Wish everything in life went this smoothly!
Beyond every expectation! Incredible!
Astrid - Germantown, MD
This is the most conscientious group I have ever encountered. They worked from 8 in the morning to 8 at night and only took a short break for lunch. I never in my wildest dreams thought that I would not have to scour the yard and deck for debris. They left everything super clean. I only picked up one nail in a flower pot and one piece of tar paper in another flower pot. The only reason I found those two items was because I was pruning the plants. They could not have seen them! I have never been happier. I was also very pleased by the price. For the type of work they did I would have expected to have paid much more. They were simply AMAZING!
Great communication, excellent results
Gerard - Bethesda, MD
From the beginning of the project until the end, the team at Roof Masters did an outstanding job. Howard was great in scoping out the project and with identifying potential issues with the roof replacement. Joe and his crew did an amazing job with the installation. When unforeseen issues arose due to the age of the house, Joe was extremely helpful in communicating solutions to the issues and executing on the fixes. Overall it was a very pleasant experience - we would recommend Roof Masters to everyone.
Neil - Chevy Chase, MD
See my submission to Google My Business
Quality work, reasonable price
Andrew - Edgewater, MD
Roofmasters did a great job bringing our older home up to code and installing a new roof. Howard spent a lot of time with us to understand what we needed and to explain what could be done for us before we signed the contract, and Joe Jr. kept us well informed during the project so we would understand what was being done, what they were finding as work began, and the options available to us to keep the project on track as work progressed. While the price certainly wasn't cheap, I think it was very reasonable for the amount and quality of work performed and both Joe and Howard did a good job explaining to us what each item cost and what other options were available.
Fantastic new roof!
Gretchen - Bowie, MD
Having Roof Masters install our new roof was an easy experience from beginning to end! They were extremely thorough and shockingly affordable. We felt confident through the whole process that the roof we were buying was high quality and everything that they said it would be. Our salesman, Kenny, was very knowledgeable and answered all of our questions. On the day of install, Joe, was there to supervise and then came by to do a walk around after the job was finished. That included taking pictures of some of the things they had replaced! It was such a relief to have complete trust in the work that they did. I would recommend them to anyone that I know!
George - Gaithersburg, MD
Thank you folks very much. I surely appreciate the great work and attention to what needed to be done. You have a great group of experts.
Outstanding service at a reasonable price.
Stanley - Clinton, MD
I had several estimates, Roof Masters was the only company with an upfront price and outstanding service the other companies started high then went low when I said no.
Keith - Montgomery Village, MD
New roof done well by highly professional workers.
Outstanding workmanship, competitive pricing, excellent customer focus!
Teresa - Washington, DC
The Roof Masters team is awesome! Definitely recommend --- outstanding workmanship, timeliness, competitive pricing, comprehensive warranty, consummate professionals, excellent customer focus AND no remnants of old roof! From initial estimate to final installation -- everyone in this family owned and operated business was a pleasure to work with. My DC row house has two flat roofs that had seen better days. Standing water, split beams, interior leaks, improper installation of a second roof on top of the original roof (apparently a short cut a contractor took years ago that wasn't discovered until the replacement was underway) -- not an easy job. Enter Roof Masters with a competitive estimate and outstanding warranty (product & labor). Kenny, thanks for your excellent customer focus and responsiveness! Joe was the production manager and he is outstanding! He provided regular updates (with photos) throughout the installation and was extremely responsive. He also provided sound guidance on best way to address the second roof -- not like a salesman -- but as a professional who knows his craft and wants to ensure his customers are able to make informed decisions. Joe, thanks for your expertise and explaining things in layman terms. It's evident you and your team take great pride in your work. I don't anticipate needing any roofing services for a while - but won't hesitate to contact Roof Masters if I do!
A Perfect Experience
Dennis - Annapolis, MD
My wife and I couldn't be any more pleased than we are today, at the conclusion of a nearly three-day re-roofing job at our home here in Annapolis. Roof Masters was the "real deal" from the first meeting with owner Howard Rittenberg to the final handshake with Joe H., the production manager who supervised the job. Kim L., the assistant production manager, was patient and helpful in scheduling the job around our hectic schedule. A special shout-out has to go to Joe H. and his crew here, though. Joe not only kept us apprised of the progress of the project, but took dozens of photographs throughout the process to show us what needed repairing and what the alternative repair solutions were. This gave us a huge boost in our decision to go with Roof Masters as well as a high degree of confidence in Joe's ability to manage the job and maximize our satisfaction with the final product. The crew was fantastic -- hard-working, precise, organized, and, above all, friendly. At the conclusion of the work, they left the property in pristine condition. Nice work, Roof Masters.
Stephan - Germantown, MD
I would recommend Roof Masters to anyone.
Julia - Upper Marlboro, MD
My husband and I are very satisfied with Roof Masters. They have GREAT customer service and are very professional. We wouldn't hesitate to recommend Roof Masters.
Jim - McLean, VA
Roof Masters recently repaired our roof and replaced four skylights. It offered several options in a clear and informative way. The work was done on time and by roofers who clearly knew what they were doing. Very nice work!
Great service, great product
Michael - Olney, MD
Very happy with our new roof. Excellent product at a great price. Roofers were very neat. Customer service was excellent.
Quality work and excellent service at a competitive price
Al - Columbia, MD
Although the job was relatively small (install new gutters, downspouts and some roof repair), Roof Masters provided several options, was prompt, informative, very professional and followed up to make sure everything was done right. No surprises or hidden costs. Will definitely call them when it's time to replace my roof.
Marie - Bethesda, MD
Additional Reviews About Roof Masters
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Very impressed with overall customer service, great effort in resolving issues as they arose. Crew was punctual, professional and thorough. We will recommend you to friends/colleagues without reservation.
Great job on our new roof! Interactions with everyone from receptionist to production crew were very professional.
Thank you for doing such a wonderful job on my new roof, the Edible Arrangement fruit basket classy touch. I look forward to referring you to all of my friends and family.
Just wanted to let you know how impressed I was with all aspects of the recent work you and your employees did! I will definitely recommend you in the future.
Howard—the roof looks wonderful. Thanks for getting to my repair so quickly. The grounds were left spotless.
Everything I heard about your company on the radio was right on the money. The crew arrived on time and completed the job by as promised. They were courteous, organized, neat and very efficient! Thank You!
The new roof looks incredible; I would be willing to place a sign in my front yard to advertise for you & showcase your great work!
I would recommend you anytime. Thank you for the delicious and thoughtful fruit arrangement.
Joe (the production manager) is a gem. I will refer your company every chance I get.
I will recommend your company whenever I hear of someone in need of roofing services!